INFORMATION ON PERSONAL DATA PROCESSING

PREAMBLE

Pursuant to Regulation (EU) 2016/679 (hereinafter referred to as the “Regulation”), this page describes the methods for processing the personal data of users who may be customers and leads of e-Shark or basic users consulting e-Shark S.r.l.’s websites, accessible by electronic means at the following addresses:

https://www.e-shark.it
https://sanita.e-shark.it
https://www.faithcloud.it
https://www.cartellaclinica.net
http://aziende.e-shark.it
http://servizi.e-shark.it
http://www.kholdem.net
https://www.lipoker.net

This information does not concern other sites, pages or online services accessible via any hypertext links published on the websites that relate to resources outside e-Shark S.r.l.’s domain.

Users’ personal data are used by e-Shark S.r.l., which is the Data Controller, in compliance with the principles of personal data protection established by the Regulation.

LEGAL BASIS

The provision of data is compulsory for all that is required by legal and contractual obligations and therefore any refusal to provide it, either in whole or in part, may result in the inability to provide the services requested.
The company processes optional user data on the basis of consent, e.g. through explicit approval of this privacy policy and in relation to the methods and purposes described below.

TYPES OF DATA AND PURPOSE OF DATA PROCESSING

Browsing data

In the course of their normal operation, the computer systems and software procedures used to operate this site acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols.

This data category includes the IP addresses or domain names of the computers and terminals used by users, the URI/URL (Uniform Resource Identifier/Locator) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.

These data, which are necessary for the use of web-based services, are also processed for the purpose of:

  • obtaining statistical information on the use of the services (most visited pages, number of visitors per time slot or per day, users’ geographical locations, etc.);
  • checking that the services offered are working properly.

Browsing data are not stored except for those provided by cookies, regarding which you can see the relative notice at the following link: https://www.e-shark.it/en/cookie https://www.e-shark.it/en/cookie

Data provided by the user

The optional, explicit and voluntary submission of contact data, as well as the completion and sending of forms on the e-Shark websites, entail the acquisition of the sender’s contact data, as well as any personal data included in the communications and will be processed for the following purposes:

  • Statistical analyses
  • Promotional activities
  • Marketing (analyses and market surveys)
  • Processing, printing, packaging and sending invoices
  • Provision of services
  • Clientele management (contracts, orders, shipments and invoices)
  • Hosting online services
  • Information sent by electronic means
  • Sending courtesy messages and/or promotional material/information
  • Software maintenance
  • Monitoring and recording telephone and written communications with you for quality assurance and compliance purposes and to handle your complaints and queries
  • Profiling for promotional purposes
  • Market research, statistical studies and product satisfaction surveys
  • Services to protect consumers and users
  • Internal monitoring services (safety, productivity, service quality, asset integrity)
  • Fulfilment of legal obligations relating to commercial relations

The above-mentioned website contains specific information sheets regarding particular services requested by users.

Data required for contractual and accounting purposes are stored for as long as required for the fulfilment of the commercial and accounting relationship and for the following 10 years in case of disputes.

The data of parties who do not purchase or use the products/services, even temporarily, despite having had previous contact with representatives of the company or after having tried out a demo version of the software, will be processed for 24 months, where their storage is not otherwise justified, unless informed consent has been properly obtained from the Data Subjects relating to subsequent commercial promotion or market research activity.

e-Shark Contact Form

In relation to the data collected in the “e-Shark Contact Form” document, the Data Controller will process the data to enable you to evaluate its services and products. Your data will be processed in Italy and will not be transferred to other countries. Your data will be processed for 24 months.

Cookie

For the following e-Shark S.r.l. websites https://www.e-shark.it, https://sanita.e-shark.it, http://aziende.e-shark.it, http://servizi.e-shark.it, http://www.kholdem.net, https://www.lipoker.net, the Data Controller will use cookies as described in detail in the specific cookies notice accessible via the following link: http://www.e-shark.it/en/cookie.

Cookies are not used for the following websites https://www.faithcloud.it and https://www.cartellaclinica.net

PROCESSING METHODS

Please be informed that data will be processed using:

  • Computerised, electronic and telematic means
  • Paper

The following IT structures are used for the computerised, electronic and telematic methods:

  • Activity name: Customer Relationship Management
    IT structures: Corporate server
    Structure type: Internal
    Site: Site 1 (SANT’AGATA LI BATTIATI)
  • Activity name: Web and cloud computing services
    IT structures:  Cloud-based corporate server
    Structure type: External
    Site: Cloud provider OVH (www.ovh.it – EU – France)

CATEGORIES OF RECIPIENTS

Without prejudice to communications carried out in fulfilment of legal and contractual obligations, all data collected and processed may only be communicated for the specified purposes to the following categories of interested parties:

  • External persons in charge of data processing;
  • Authorised persons;

In addition, the following categories of authorised persons and/or internal and external persons in charge of data processing, identified in writing and to whom specific written instructions on data processing have been provided, may become aware of your data during processing:

  • Internal personnel

An up-to-date list of any external persons in charge of data processing may be requested from the Data Controller using the contact details provided below.

RIGHTS OF THE DATA SUBJECT

Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the Data Subject may, in accordance with the methods and within the limits provided for by current legislation, exercise the following rights:

  • request confirmation of the existence of personal data regarding him/her (right to access);
  • be informed of their origin;
  • receive intelligible notification;
  • receive information about the processing logic, methods and purposes;
  • request the updating, rectification, integration, cancellation, transformation into an anonymous form, or blocking of data processed in breach of the law, including data no longer required to achieve the purposes for which they were collected;
  • right to restrict and/or oppose the processing of data regarding him/her;
  • right to revoke consent;
  • right to data portability;
  • in cases of processing based on consent, to receive his/her data provided to the Data Controller, in a structured and machine-readable form and in a format commonly used by an electronic device;
  • right to lodge a complaint with the supervisory body.

DATA CONTROLLER

The Data Controller of your personal data is:

In the figure of its legal representative

DATA PROTECTION OFFICER

The undersigned Company has appointed DE LUCA DAVIDE as DPO (Data Protection Officer), who can be contacted at the following email address: dpo@e-shark.it.

his privacy policy may be subject to changes over time, which may be linked to the possible introduction of new regulations in the sector, the updating or provision of new services or technological innovations. Users/visitors are therefore invited to consult this page from time to time: www.e-shark.it.